Legal & Privacy Policy
Privacy Policy Effective Date: August 11, 2023
Welcome to Quartz Cloud Accounting Inc. (“we,” “our,” or “us”). At Quartz Cloud Accounting Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access our website or use our services. Please take a moment to read this Privacy Policy carefully. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Website Policy
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Visitors to our Web Site and Users in general should note that:
- The use of our Web Site is solely at their own risk on an “as is”, “as available” basis. Information on our Web Site is provided for general purposes only and is not intended to render accounting, tax, consultative, investment, legal or other professional advice or services, in any form. Laws, regulations and circumstances change constantly. Our Web Site is not intended to constitute the basis for any decision or course of action of any User’s specific circumstances and Users are cautioned to consult with their professional advisors before making any decision or taking any course of action. Quartz Cloud Accounting Inc. makes no warranty or representation as to the accuracy, quality or completeness of any information on our Web Site. Quartz Cloud Accounting Inc. expressly disclaims all warranties and conditions including merchantability and fitness for a particular purpose, and also disclaims any liability for loss or damages which result directly or indirectly from the use in any form of any of the information on our Web Site including any personal information provided by Visitors and Users in general. Where such warranties or conditions are legally incapable of exclusion then Quartz Cloud Accounting Inc.’s liability shall be limited to the sum of $100.00 in the aggregate regardless of the number of occurrences. Users assume all risks concerning the suitability to their needs and the accuracy of information on our Web Site and any publications therein.
- The use of this Web Site or any e-mail communication to any one at Quartz Cloud Accounting Inc. or to Quartz Cloud Accounting Inc. itself does not give rise to a client relationship notwithstanding receipt of such communication. A client relationship shall only arise upon our mutual agreement in writing.
- Internet communications may not be confidential and Quartz Cloud Accounting Inc. does not guarantee the confidentiality of any e-mail or internet transmissions. Users are cautioned not to send any information via e-mail or the internet where confidentiality or privacy is an issue. Quartz Cloud Accounting Inc. assumes no liability whatsoever for any confidential information sent to us over the internet. Quartz Cloud Accounting Inc. reserves the right to make changes at any time to the Web Site which may include information, services and technical specifications without notice.
- Quartz Cloud Accounting Inc. expressly disclaims any liability regarding links to other web sites or any information, products, or services that they contain.
- Any legal questions or disputes arising from the use of our Web Site shall be governed by the laws of the Province of Ontario, and the laws of Canada applicable therein, and the courts of the Province of Ontario shall have primary jurisdiction.
- For the purposes of this Disclaimer, Quartz Cloud Accounting Inc. shall include its related or affiliated partnerships, its partners, principals, employees, agents and authorized representatives and includes affiliated corporations and their respective officers, directors, shareholders, employees, agents and authorized representatives.
Data Collection
Quartz Cloud Accounting Inc. collects personal information from different sources depending on the services that we are providing or whether we are collecting this personal information for our internal business operations. For example, we may collect personal information directly from you when you retain us or your employer when your employer retains us. We may also collect personal information from other firms that we are assisting. We may also collect personal information through third parties who perform background checks and credit checks for us. In addition, we may collect personal information through third party analytics and advertising firms who assist us in our marketing. These firms may provide us with data about your online activities on other sites where we show our advertising and marketing material. We collect the following types of personal information:
- Contact information, such as your name, title, role, employer, telephone, email address, and mailing address.
- Visitor information when you attend at our offices or events, such as your name, company, and person you visited at our offices and events.
- Mandate information, such as information about the services you have requested or the matters that you are involved in.
- Services information, such as information that you provide or that we generate as part of our services. This information may include: financial, spousal and dependent, beneficiary, residency and other information relevant to providing tax, estate planning, and business planning, tax-related information when we are providing tax or financial advisory services; employee information, including salaries and benefits, when we are conducting restructuring services and management advisory services; customer and vendor information when we are conducting an audit or assisting with information technology implementation
- Public profiles, such as information that you have made public such as on LinkedIn or your company’s website.
- Communications, such as the content of your emails, voicemails, and other communications with us
- Communication preferences and interests, such as when you subscribe to receive our newsletters, updates, or other materials.
- Feedback, such as when you fill out client surveys or feedback forms at our events.
- Recruitment information, such as CVs, references, and other information you may provide if you apply for employment or an internship, or that we collect as part of our recruitment activities.
- Background check information, such as credit checks, criminal records checks, economic and other sanctions checks, credential checks and other background information
- Portal registration information, such as email address, password and activities using our client portal.
- Device and browser information when you use our website www.quartzcloudaccounting.ca, a Quartz Cloud Accounting Inc. microsite (such as our client portal) or mobile apps, such as your IP address, browser type and version, time zone setting, operating system, device type, hardware model, MAC address, and network information.
- Browsing information when you use our website www.quartzcloudaccounting.ca, a Quartz Cloud Accounting Inc. microsite or mobile app, such as URL clickstream data about your visit to, through and from our website, page response times, downloads, length of visits and interaction information.
- Marketing interaction information, such as whether you opened one of our electronic newsletters or clicked on an advertisement or otherwise interacted with our marketing materials.
- We do not knowingly collect personal information from children or other persons who are under 14 years of age except as part of a client engagement (e.g. the preparation of tax returns, estate planning, and other legitimate reasons). Our website and marketing materials are only for use by individuals who have reached the age of majority in their province or country of residence.
Use
We use personal information to provide services to our clients, to fulfill legal requirements and to operate, market and improve our business. Examples of why we use personal information are:
- Client services, such as preparing financials, preparing tax returns, providing management consulting and other advisory services to our clients.
- Vendor management, such as managing the services that third parties deliver to us or to clients on our behalf.
- Legal and regulatory compliance, such as conducting screening for conflicts, complying with anti-money laundering laws, conducting sanctions checks, and to maintain books and records that are required by law or that assist us in meeting our legal and regulatory obligations.
- Relationship management, such as establishing, maintaining, and administering our relationship with you or your employer, and which may include client account opening, accounting, invoicing, risk analysis, conflict checking, and customizing the services we offer to you.
- Business development, such as client pitches and offering you services that you may be interested in.
- Recruitment, such as processing your application for employment or an internship or when we proactively recruit new partners or employees.
- Communications, such as responding to your inquiries, sending you newsletters, updates, or other material, and managing your preferences.
- Events management, such as reserving your place at our events, noting dietary restrictions or choices, and other event related purposes.
- Feedback, such as client surveys, event feedback, and addressing concerns that you might have.
- Security, such as monitoring who has had access to our premises and protecting our client portal our website from misuse.
- Website management, such as monitoring what visitors to our website, microsites and mobile apps find interesting and whether there are problems with features and functionality.
- Improvement of our business, understanding what our clients and prospective clients find interesting, improving our website, improving how we use vendors to provide services to us or to our clients.
Sharing
We may share personal information in order to perform services for our client, to fulfill legal requirements or to operate, market and improve our business. The following are examples of who we may share personal information with:
- Service providers, who provide outsourced business services to us, who assist us in marketing and advertising or events, or who assist us in providing or managing our information technology and communications systems.
- Screening service providers, who perform credit checks, sanctions screening, crime or anti-money laundering checks, and other background checks.
- Clients, as part of work product, when your personal information is relevant to that work product.
- Analytics providers and advertising networks, who support our analysis of the performance of our website, microsites and mobile apps and your interests, or who assist us in placing advertising on other sites,
- Emergency responders, emergency contacts, or public health authorities, when necessary to respond to an emergency, or address an urgent occupational health and safety issue or outbreak of communicable diseases.
- Law enforcement bodies and regulators, when required under applicable laws, such as anti-money laundering reports, or where we are reporting a contravention of laws.
Cookies
A cookie is a text file containing a unique identifying code that is automatically placed on your computer’s hard drive when you access our Website. The cookie is used to identify your computer when you visit our Website and to record information about your activities while you are visiting our Website.
We use cookies to deliver web content specific to your interests and to control access to certain content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can always choose to change your browser settings to disable cookies, but this may limit your ability to perform certain functions on our Website.
